Welcome back!
The product is the easy part of the job. You either sell or deliver a service or product. No matter how simple or complex, you will have operational procedures that are necessary to create and distribute the product or service. Your job is to participate in and oversee production and delivery. Do your part well, and make sure your people are doing their part well. That includes collaborating with your internal and external stakeholders, partners, and customers. Be known as the go-to group that treats everyone well, whether they work in the mailroom, the boardroom, or are a member of the public. Be a difference maker for your organization.
Until next time, take a bottom line look at your organization’s ultimate deliverable, and refocus your sights on that objective.
Respectfully and with compassion,
Deb
